Everything you need to transform your pharmacy operations
30 features for appointment management
Enable 24/7 online appointment booking across Walmart pharmacy locations with real-time availability
Custom Walmart-branded booking experience with seamless integration into Walmart.ca ecosystem
Book vaccines consultations testing and pharmacy services in single integrated platform
Responsive mobile booking interface optimized for customer convenience and accessibility
Live inventory and staff availability across entire Walmart pharmacy network
Comprehensive appointment management with cancellation and rescheduling capabilities
Self-service check-in to reduce wait times and improve customer flow
Reduce no-shows with SMS/email reminders increasing pharmacy efficiency
Sync appointments with customer calendars for seamless scheduling experience
Backend servicePost-visit feedback collection to continuously improve Walmart pharmacy services
Provide associates with real-time appointment dashboard including alerts for patient check-ins
Dedicated calendar for walk-in appointments with queue management features
Book appointments for multiple family members simultaneously with intuitive matrix interface
Backend serviceEnable customers to find and book at nearest Walmart Pharmacy using postal code or city
Display available appointments across multiple locations sorted by proximity
Clear confirmation pop-up with all appointment details before finalizing booking
Secure links in notifications allowing patients to modify or cancel appointments directly
One-click rebooking for returning patients leveraging stored information and history
Automated notifications when appointment slots become available due to cancellations
Digital check-in via QR code scanning for contactless patient experience
Real-time schedule adjustments to accommodate early or late patient arrivals
Enable associates to document appointment outcomes and flag follow-ups
Create location-specific appointment types based on unique service offerings
Publish customized appointment types across selected stores from central management
Configure default durations for different appointment types ensuring appropriate time allocation
Dynamic filtering based on real-time inventory and resource availability
View and manage appointments across multiple locations from single interface
Automated daily summaries highlighting upcoming appointments and priorities for associates
Generate printable appointment schedules for day week or month views
Enable appointment booking directly from Google search results for nearest Walmart Pharmacy
29 features for patient experience
Comprehensive portal for prescription management health records and appointment history
PIPEDA-compliant messaging between patients and Walmart pharmacy staff
Paperless consent forms and document storage with legal compliance
Comprehensive health history tracking and medication reconciliation
Single account management for entire families at Walmart pharmacies
Digital insurance card upload and storage
Complete history of all pharmacy visits and services at Walmart
Create update and manage comprehensive patient profiles with essential information
Track allergies conditions and medication history with privacy protection
Digital consent capture storage and tracking with expiration monitoring
Tailor appointment options based on provincial regulations and service availability
Automatically display age-appropriate services and vaccine formulations
Select multiple services in single booking session with automatic time allocation
Backend serviceSupport for eye exams contact lens fittings and eyeglass selection services
Full range of vaccines including flu COVID-19 travel and routine immunizations
Ailment selector reflecting provincial scope of practice for pharmacist consultations
Province-specific medication reviews with appropriate documentation templates
Specialized diabetes review appointments with specific assessment tools
Distinguish between initial and follow-up medication reviews with adjusted workflows
Send service-specific preparation instructions ensuring patients arrive ready
Automated follow-ups with care instructions and recommendations for next steps
Backend serviceClickable phone numbers in all patient communications for easy pharmacy contact
Full English and French language support across all customer interfaces
Backend serviceAutomated post-appointment surveys to measure satisfaction and gather suggestions
Collect additional information before appointments to optimize consultation time
Backend serviceRound-the-clock support via email and chat for patient assistance
Extended language support beyond English and French for diverse populations
Backend serviceComprehensive self-service support resources for common questions
Real-time chat support directly from booking interface or patient portal
13 features for clinical services
Clinical assessment tools for expanded pharmacy services
Complete immunization management and tracking system
Province specific medication review / MedsCheck program support
Evidence-based clinical guidance support tools for pharmacist decision making
Advanced drug classification and therapeutic guidance
Structured counseling documentation for clinical services
Algorithm treatment guidelines powered by the CPhAa nd MedSask for province specific minor ailment management
Clinical evidence quality evaluation and research methodology assessment
Identify critical clinical warnings and dangerous medication combinations
Provide dosing guidance with special population adjustments
Clinical note templates for service documentation
Monitor and document all professional services provided to patients
Seamless integration with existing pharmacy clinical workflows
21 features for analytics & reporting
Live performance monitoring across all Walmart pharmacy operations
Detailed analysis of prescription trends and volume patterns
Analytics to maximize pharmacy revenue and profitability
Cost savings analysis and generic substitution recommendations
Identify seasonal patterns in medication dispensing and services
Population health insights and demographic analysis
Compare performance against industry standards and competitors
Forecast inventory needs and service demand
High-level dashboards and reports for strategic decision making
Flexible reporting tools for specific business requirements
Enterprise dashboard showing performance across all Walmart locations
Benchmark performance metrics across locations with drill-down capabilities
Track slot utilization to optimize scheduling and staffing decisions
Monitor patterns and implement targeted interventions to reduce no-shows
Analyze appointment durations to optimize scheduling
Monitor return rates and identify opportunities for improvement
Track visitor engagement conversion rates and user behavior
Track individual and team performance indicators
Real-time monitoring of pharmacy revenue by location and service
Track stock levels dispensing patterns and optimization opportunities
Monitor service quality indicators and compliance metrics
15 features for system integrations
Integrate with Fillware Kroll Nexxsys and other pharmacy management systems
Bidirectional data synchronization with automatic profile creation
Real-time drug information and recall checking from Health Canada database
Secure payment processing for pharmacy services and prescriptions
Seamless integration with Google services for enhanced productivity
Backend serviceEnterprise-grade authentication system with SSO capabilities
Backend serviceComprehensive API ecosystem for custom integrations
Backend serviceConnect with McKesson LPG and other pharmaceutical wholesalers
Backend serviceEnable associates to use existing Walmart credentials for platform access
Backend serviceReal-time inventory updates across appointment booking and PMS
Backend serviceCreate patient profiles in connected systems when consent provided
Backend serviceAutomatic transfer of service records to pharmacy management systems
Backend serviceConfigurable API calls to sync patient demographics and prescriptions
Backend serviceConnect with electronic medical record systems for data exchange
Backend serviceEnable seamless integration with Walmart shopping and pharmacy apps
Backend service19 features for staff management
Multi-staff scheduling across Walmart locations with role-based assignments
Intuitive interface displaying scheduled appointments and walk-ins
Week day and month views with quick today button for navigation
Alerts for appointment changes and reminders for scheduled services
Block time for breaks holidays and administrative tasks
Configure associate availability aligned with store hours
Maintain separate calendars for individual and store-wide scheduling
Backend serviceEnable associates to work across multiple locations seamlessly
Dedicated appointment availability management for pharmacists
Backend serviceManage pharmacy team members roles and permissions
Backend serviceMonitor individual and team performance metrics
Comprehensive support materials accessible within platform
Immediate assistance via chat email or phone
Interactive guides for system functions and features
Role-based training for all system features
Backend serviceSpecialized support for technical and operational issues
Backend serviceTroubleshoot issues without on-site visits
Backend serviceGuidance to maximize efficiency and effectiveness
Backend serviceOngoing training for new features and best practices
Backend service15 features for inventory & supply chain
Real-time tracking with predictive analytics for stock optimization
Link appointments to inventory usage with automatic stock updates
Comprehensive drug information with DIN lookup and validation
Monitor product expiration with configurable alerts
Proactive management of soon-to-expire medications
Backend serviceAutomated ordering system for generic medications
AI-based inventory ordering recommendations
Backend serviceDirect connections to McKesson LPG and other suppliers
Backend serviceComplete tracking and reconciliation for narcotics
Digital pill counting for accurate dispensing
Real-time visibility into medication availability
Backend serviceComplete audit trail of all pharmacy orders
Backend serviceComprehensive counting and reconciliation tools
Backend serviceSoft-hold inventory for scheduled appointments
Update inventory levels after service completion
Backend service18 features for business operations
Ensure fast response times across all operations
Backend serviceComprehensive data protection and recovery procedures
Backend serviceTrack system performance and health metrics
Authentication and authorization for all system access
Prevent injection attacks and ensure data integrity
Backend serviceCentralized error management and reporting
Backend serviceImprove performance for frequently accessed data
Backend serviceProtect system resources with usage controls
Backend serviceOptimize database connections for concurrent users
Backend serviceSupport for all locations with millions of appointments
Backend serviceSecure Canadian-based hosting with redundancy
Backend serviceSupport for connecting with retail systems
Backend serviceEnsure adherence to all regulatory requirements
Backend serviceTrack and manage system changes and updates
Backend serviceAutomated validation and reconciliation processes
Backend serviceEnsure system availability and disaster recovery
Backend serviceBuild specific connections for Walmart systems
Backend serviceOptional consulting for optimization and customization
Backend service15 features for enterprise features
Deploy policies and procedures consistently across entire Walmart pharmacy network
Perform updates and changes across multiple pharmacy locations simultaneously
Executive dashboards and analytics for strategic decision making
Centralized user access and permission management across pharmacy network
Compare and rank pharmacy performance against network benchmarks
Automated data processing and synchronization across systems
Backend serviceMonitor system performance and health across entire pharmacy network
Enterprise and store-level control over service availability
Review and approve changes before activation across network
Automated alerts when stores unable to offer scheduled services
Backend serviceHistorical records of all configuration and service modifications
Enable or disable services across multiple locations simultaneously
Executive reporting tools for regulatory and business requirements
Detailed financial analytics including brand vs generic analysis
Backend serviceConsolidated view of all pharmacy operations and metrics
19 features for compliance & security
Enterprise-grade security ensuring patient privacy across all Walmart locations
Backend serviceFull adherence to Canadian personal information protection requirements
Backend serviceProvince specific health information protection compliance
Backend serviceIndependent verification of security controls and processes
Backend serviceComplete audit logging for regulatory compliance and risk management
Electronic signatures for compliance documentation and verification
Backend serviceMonitoring and logging of refrigerated medication storage
AES-256 encryption for all stored patient data
Backend serviceTLS 1.2+ encryption for all data transmission
Backend serviceComplete encryption from data collection through reporting
Backend serviceGranular permissions limiting data access by job function
Enhanced security for administrative access
Comprehensive logs of all critical system events
Automatic restriction of promotional messages without explicit consent
Backend serviceClear protocols for incident detection response and notification
Automated anonymization after configurable retention periods
Backend serviceBuilt-in privacy controls throughout system architecture
Backend servicePrevent unauthorized access to patient data from other locations
Backend serviceLimit user access to assigned store data with configurable exceptions
Backend serviceSee these features in action with our comprehensive training program